Trovapet.com is your trusted online store for high-quality pet accessories — from smart LED collars and GPS trackers to cozy beds, toys, and grooming tools.

We’re dedicated to helping every pet live a happier, safer, and more comfortable life.

We ship worldwide, including the USA, Canada, UK, Europe, and GCC region (UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman).

Shipping times may vary depending on your location, but most orders arrive within 7–15 business days.

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a direct tracking link.

You can also track your order anytime through our Order Tracking Page on Trovapet.com.

We accept all major payment methods:

• Visa, MasterCard, American Express
  
• PayPal
  
• Apple Pay / Google Pay
  
• Local payment methods (available in selected countries)

• Klarna
  

All transactions are 100% secure and encrypted.

Yes — you can cancel or update your order within 12 hours of placing it.

After that, we start processing and preparing for shipment, so modifications may not be possible.

Please reach out to support@trovapet.com as soon as possible.

We offer a 30-day money-back guarantee on all products.

If your item arrives damaged, defective, or not as described, simply contact us within 30 days of delivery for a replacement or full refund.

Check our Return Policy page for full details.

We’re sorry for the inconvenience!

Please send clear photos or a short video to contact@trovapet.com, and we’ll quickly send a replacement or issue a refund.

Each product includes specific care instructions.

In general:

• 
  LED collars: wipe with a damp cloth; avoid submerging in water.
  
• 
  Pet beds: machine-washable covers on gentle cycles.
  
• 
  Toys: rinse with warm soapy water and air dry.

Yes — all our products are made from pet-safe, non-toxic materials.

We carefully select and test each item to ensure it’s gentle, durable, and comfortable for everyday use.

You can reach us anytime at contact@trovapet.com or via the Contact Us form on our website.

Our friendly support team replies within 24–48 hours (Monday–Friday).